IMPORTANT NOTICE

Over the past few weeks, Pharma Marketing International has seen an increase in demand for our personal  surface and hygiene products. Our procurement teams are working closely with our suppliers both locally and internationally to try and ensure sufficient stock is available to meet the demand. We have implemented order quantity limits on certain essential products and placed availability controls to mitigate panic buying, thereby ensuring that all South Africans have the same opportunity to purchase these items in the most fair way possible to assist in their protection against the COVID-19 virus.

Our online portal will remain operational, as with our manufacturing facility, which is certified accordingly, to continue producing much needed essential surface and personal hygiene items and it is our duty to provide a safe and hygienic essential service to our customers, consumers and their families while on lockdown. 

Enhanced hygiene measures extend to our SWE Delivery Team drivers who are required to execute contactless deliveries.

Our drivers have been instructed not to make physical contact with any customers and to maintain a safe distance. Packages will be placed on a surface indicated by the customer, the driver will then back away and allow the customer to pick up their package themselves.

All drivers have been given access to hand sanitiser with clear instructions to sanitise their hands before and after every delivery.

For those concerned about package contamination, the World Health Organisation has said the likelihood of an infected person contaminating goods is low. The WHO has also advised that the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.  To assist with mitigating this risk, our delivery team have implemented the strict hygiene protocols above and encourage all customers who receive parcels to wash their hands after unpacking and discarding the box.

COVID-19 is having a huge impact on the world and our country and it is up to every one of us to play our part to ensure that the spread and effects of the virus are limited as much as possible.

We ask for your understanding and patience as we heed the call of our leaders and do all we can to play our part in supplying essential goods to you, safely.